Description
Technical Sales Engineer
The Technical Sales Engineer will coordinate and manage the day-to-day activities around ATL MN order management and costing processes. Their efforts will help drive the success of the ATL's year-over-year Sales & EBITDA goals.
What you will be doing:
The Technical Sales Engineer will be a Subject Matter Experts (SME) on ATL's costing process.
- Setup customer costing project folders, create a new cost sheet, ensuring that the cost sheet is on its latest template revision.
- Creates the Workfront costing project on ATL MN site only costings.
- Understand the NBO approval process and ensure Opportunities have been approved before costing activities start
- Analyze customer quote packets for gaps in requirements and gaps in ATL capabilities.
- Completes costing requests for final manufacturing locations of Minnesota
- Coordinates with all ATL sites on costing efforts for subassemblies and components that will be manufactured in MN & sent to other ATL sites.
- Participate in the weekly Global Costing Meeting
The Technical Sales Engineer will shoot and ship opportunity management.
- Work with customers to gather required information
- Ensure the request meets shoot & ship guidelines
- Use costing tools to cost out the run, following the costing process
- Load information in CRM for traceability
- Provide quotes to customers, using the required quote template
They are responsible for customer account activity, related to the ATL MN site
- Receive, process, verify, and update customer purchase orders. Place customer purchase orders into the ERP system. Create and update Sales Orders based on customer POs. Maintain records of customer POs and COs.
- Attend incoming calls, emails, or inquiries from customers and internal stakeholders (RSM's, Project teams, Management, etc....) to promptly provide requested information regarding order status.
- Prepare summary and detailed reports of orders for customers and internal stakeholders (RSM's, Project teams, Management, etc....).
- Keep the ERP system updated: configure new customers, new products, and revisions of new products, as well as update product costs and prices.
- Receive customer feedback and input it into ATL's QuickBase system. Follow up as needed until the issue is resolved.
- Coordinate returns of materials by customers. Create an RMA from the system and generate credit notes as necessary.
- Maintain constant communication with planning regarding production and finished product plans.
- Maintain constant communication with project teams regarding CO lines for project work.
- Place purchase orders between companies for commercial items.
- Manage and update the forecast for each customer.
What we expect from you:
A bachelor's degree in Business, Engineering, or a related field. They need to be proficient in Microsoft Office applications. They will also need to be proficient in supplemental applications, ERP systems, Contact Management Software, Project Tracking Software, SharePoint, etc. Excellent organizational skills and attention to detail are required. The ideal candidate will have high level analytical skills and technical aptitude. Finally, they will need strong verbal and written skills, including comfort presenting to stakeholders at all levels.
What's in it for you:
- Flexible work schedule
- Competitive salary and seasonal bonus.
- Medical, Dental, Vision, and HSA/FSA plans.
- Life, AD&D, STD, LTD plans to help protect you and your loved ones.
- Generous 401k plan with Employer Match.
- Paid Holidays, PTO, and other leave programs to support your time off needs.
- Generous paternity leave program
What you should know about us:
We believe there is a better way to bring medical devices to market. We use an engineer-to-engineer approach to develop custom interconnect solutions for medical devices that improve the quality of one's life'. Join us in our mission to be the leading provider of custom engineered solutions for top medical device manufacturers. ATL has operations in China, Costa Rica, Taiwan, UT-USA, Wales, plus remote staff in strategic global locations ... and we are growing!
Our Values:
Honesty
Excellence
Accountability
Respect
Teamwork
EEO Statement
ATL Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.