Job Title: BANQUET MANAGER

Department: Banquets

Rate of Pay: Salary - DOE

Shift: Variable day and night shifts as business demands

Weekends, Holidays, and special events are required based on business needs.

Full time, year round position

FLSA Status: Non-Exempt/ Hourly

Job Summary Oversee all banquet operations, demonstrating exceptional leadership to foster excellence, collaboration, and accountability. Collaborate with Food & Beverage, Catering, Sales, and Culinary teams to deliver outstanding guest experiences. Provide staff with top-tier training in service standards and product knowledge while upholding resort guiding principles and environmental commitments.

Essential Responsibilities

• Lead and train banquet staff to ensure exceptional guest service and operational excellence.

• Supervise daily operations, including scheduling, room setups, event execution, and breakdowns, maintaining Sundance standards.

• Hire, train, and manage banquet team performance, ensuring compliance with policies and procedures.

• Coordinate with internal departments and vendors to execute Banquet Event Orders (BEOs) and guest experiences.

• Maintain accurate inventory, licensing, and certifications for staff and ensure compliance with liquor laws.

• Oversee departmental budgets, billing, and monthly reporting.

• Ensure cleanliness, organization, and maintenance of banquet facilities.

• Collaborate on event logistics other Sundance Mountain Resort teams.

Supervisory Duties Directly supervise up to 4 supervisors and 50 staff, overseeing hiring, training, and performance management while adhering to organizational policies.

Management Skills

• Financial management, including budgeting and cost control.

• Effective communication and leadership to inspire team performance.

• Problem-solving, time management, and adaptability to changing priorities.

• Uphold company policies and instill a guest-first mindset.

Qualifications

• 21+ years of age with a valid driver's license.

• 2+ years of management experience, preferably in upscale banquet operations.

• Proficiency in office software and basic accounting.

• Food Handler's Permit, Tips & Sips certification, and DABS background clearance required within 30 days of hire.

• Physical ability to perform duties, including lifting up to 50 lbs regularly and 100 lbs occasionally.

Work Environment Frequent exposure to outdoor weather, extreme temperatures, and noisy environments.

Benefits

• Subsidized medical, dental, vision, 401k, life insurance, and paid time off.

• Employee discounts on dining and resort amenities.

• Season pass for you, a guest, and dependents.

Disclaimer This job description is a general overview. Employees may be assigned other duties within legal, ethical, and policy guidelines.