Technical Writer/Communicator

ASI is seeking an experienced technical communicator to guide users of all backgrounds through the operation of complex unmanned vehicle systems. This consists mostly of software documentation but may also include physical installation and repair instructions.

That's the boring description. Now let me be clear: We're not writing manuals for toaster ovens. We're writing manuals for robotic vehicles of all shapes and sizes, from little security bots to 400-ton trucks.

What would an insider say about this job?

I could call it fast-paced. I could call it exciting and cutting-edge. What I would never call it is boring, and that's saying something for a technical communication job. But you have to be proactive, self-driven, and smart to do well here. You can't sit around waiting for someone to tell you what to do. You have to converse, collaborate, and think really hard. Pay attention to the details and keep track of everything. Be a writer, a listener, and a diplomat.

Obviously, the person we're looking for also has the writing skills for producing good technical content.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meets with the Product Manager to determine the documentation needs for the project.
• Researches how the product will be used.
• Takes digital pictures or screenshots and prepares illustrations of the product to be used in the documentation.
• About 5% to 10% of the time travel will be required.
• Interacts with engineers, testers, and support personnel, gleaning knowledge of complex systems.
• Makes complex or difficult procedures easy to understand and follow, creating relevant illustrations.
• Organizes information so users can find what they need when they need it.
• In addition to end-user documentation, also assists with engineering documents, reports, and other internal documents including legal and certification documents for product sign off.
• Helps improve documents by doing comprehensive editing for grammar and clarity.
• Reformats Word documents.
• Helps define and improve processes to make all ASI's documents accessible and keep them accurate.
• Learns new software and picks up skills on the fly, particularly ASI's products and development tools.
• Occasional travel may be required.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Autonomous Solutions, Inc. The employee must possess the essential knowledge and skills described below.

ESSENTIAL EDUCATION, WORK EXPERIENCE, JOB SKILLS

• Bachelor's degree in English, Journalism, Communication, or related field
• 3-5 years of professional work experience in writing
• Excellent knowledge of English grammar and usage